Our Story

How Lake Norman Dog Training came to be

Lake Norman Dog Training was founded in 2020 by Sarah Thompson, a certified professional dog trainer with over 15 years of experience working with dogs of all breeds and temperaments. After relocating to the beautiful Lake Norman area, Sarah recognized the need for high-quality, science-based dog training services that focused on positive reinforcement methods.

What began as a small, one-person operation quickly grew as word spread about Sarah's effective, compassionate approach to dog training. Local dog owners were drawn to her ability to solve even the most challenging behavior problems while strengthening the bond between dogs and their families.

As demand increased, Sarah carefully selected and trained additional trainers who shared her philosophy and commitment to excellence. Today, Lake Norman Dog Training has grown into a team of dedicated professionals serving the entire Lake Norman region, but we maintain the personalized approach and attention to detail that set us apart from the beginning.

Our unique location on Lake Norman has also allowed us to develop specialized training programs for boat-loving families, helping dogs become comfortable and safe during lake activities—a service that has become one of our most popular offerings in this water-centric community.

From basic obedience to complex behavior modification, our mission remains the same: to improve the lives of dogs and their owners through education, understanding, and positive training methods.

Our Core Values

The principles that guide everything we do

Compassion

We believe in treating every dog with kindness and understanding. Our training methods are designed to build confidence and trust, never fear or intimidation.

Science-Based Methods

Our training techniques are grounded in animal behavior science and learning theory. We stay current with the latest research to provide the most effective training possible.

Family-Centered

We recognize that successful dog training involves the whole family. We work closely with all family members to ensure consistent handling and communication.

Individualized Approach

Every dog is unique. We tailor our training methods to each dog's personality, learning style, and specific needs rather than using a one-size-fits-all approach.

Continuous Education

Our trainers are committed to ongoing professional development, regularly attending workshops, seminars, and conferences to enhance their skills.

Community Involvement

We actively support local animal shelters and rescue organizations through volunteer work, educational programs, and adoption support services.

Meet Our Team

Our experienced, certified dog training professionals

Sarah Thompson

Founder & Head Trainer

Sarah has been training dogs professionally for over 15 years. After working with several renowned training facilities across the country, she settled in the Lake Norman area to establish a training program focused on positive reinforcement and relationship-building.

She specializes in behavior modification for reactive and anxious dogs, having helped hundreds of families transform challenging behaviors into manageable, positive interactions.

CPDT-KA CBCC-KA Fear Free Certified

Michael Rodriguez

Senior Trainer

Michael joined Lake Norman Dog Training in 2021 after a successful career training service dogs for individuals with disabilities. His extensive experience with advanced training techniques makes him particularly skilled at teaching complex behaviors and reliable obedience.

As our service dog preparation specialist, Michael helps owners lay the groundwork for potential service work while ensuring all dogs develop excellent public manners.

CPDT-KA Service Dog Coach AKC CGC Evaluator

Jennifer Williams

Puppy Specialist

Jennifer's background in animal behavior and development makes her our go-to trainer for puppy socialization and early training. She has a special talent for helping new puppy owners establish positive habits from the start, preventing common behavior problems before they develop.

Her puppy kindergarten classes are consistently praised for their perfect balance of structure, play, and learning, giving puppies the best possible foundation for life.

CPDT-KA KPA-CTP Fear Free Certified

David Chen

Behavior Specialist

David's background in veterinary behavior support gives him unique insight into the biological and emotional aspects of dog behavior. He specializes in working with dogs experiencing anxiety, fear, and aggression issues, using a combination of behavior modification techniques and environmental management.

His calm, patient approach has helped many "last chance" dogs overcome serious behavior challenges and remain in their loving homes.

CDBC CPDT-KA Fear Free Certified

Emily Johnson

Group Class Coordinator

Emily's background in education and dog training makes her the perfect leader for our group classes. She excels at creating structured learning environments where both dogs and their owners can thrive, regardless of distractions.

Her engaging teaching style and ability to break complex concepts into simple, actionable steps ensures that every participant leaves class with new skills and confidence.

CPDT-KA AKC CGC Evaluator CTDI

Lisa Martinez

Client Relations Manager

While not a trainer herself, Lisa is often the first person clients meet when contacting Lake Norman Dog Training. Her extensive knowledge of our programs and genuine love for dogs helps her match clients with the right services for their specific needs.

As a former veterinary assistant, Lisa brings valuable insight to initial consultations and helps ensure a smooth, supportive experience for all our clients.

Veterinary Assistant Pet First Aid Certified

Our Training Philosophy

The science and principles behind our approach

At Lake Norman Dog Training, we believe that effective dog training is built on understanding canine behavior, clear communication, and positive reinforcement. Our approach is grounded in science and focuses on teaching dogs what we want them to do, rather than punishing them for behaviors we don't want.

We reject outdated dominance-based training methods that rely on fear, intimidation, or pain. Instead, we embrace modern, humane techniques that build trust and strengthen the bond between dogs and their owners.

Positive Reinforcement

We reward behaviors we want to see more of, making training enjoyable for dogs and increasing the likelihood they'll repeat those behaviors.

Clear Communication

We teach owners how to communicate effectively with their dogs, establishing consistent cues and expectations.

Relationship-Based

We focus on building a strong, trusting relationship between dogs and their owners as the foundation for all training.

Force-Free Methods

We never use shock, prong, or choke collars, or any methods that cause fear, pain, or intimidation.

This approach not only produces reliable behaviors but also creates confident, happy dogs who work with their owners out of trust and understanding rather than fear of consequences.

Frequently Asked Questions

Common questions about our team and approach

What certifications do your trainers hold?

All of our trainers hold professional certifications such as CPDT-KA (Certified Professional Dog Trainer - Knowledge Assessed), CBCC-KA (Certified Behavior Consultant Canine - Knowledge Assessed), KPA-CTP (Karen Pryor Academy Certified Training Partner), or equivalent credentials. These certifications require extensive knowledge, experience, and a commitment to humane, science-based training methods. Our trainers also regularly participate in continuing education to stay current with the latest developments in dog training and behavior.

How did you become dog trainers?

Each of our trainers has a unique journey, but all share a deep passion for dogs and a commitment to improving the lives of dogs and their owners. Some began in animal shelters, others in veterinary settings, and some transitioned from related fields like human education or psychology. All have completed formal education in dog training and behavior, apprenticed with experienced professionals, and continue to expand their knowledge through workshops, seminars, and conferences.

Do you have experience with my dog's breed/issue?

Collectively, our team has worked with virtually every breed and most common behavior issues. We understand that while breeds may have certain tendencies, each dog is an individual with unique needs and characteristics. During your initial consultation, we'll discuss your specific situation and match you with the trainer whose experience and expertise best align with your dog's needs.

Why don't you use correction-based methods?

We choose positive reinforcement methods because they are not only more humane but also more effective in the long term. Research consistently shows that aversive methods (shock, prong, choke collars, etc.) can cause physical and psychological harm, damage the human-dog relationship, and often lead to suppressed rather than resolved behavior issues. Our positive approach builds confidence, strengthens bonds, and creates lasting behavior change without the risks associated with punishment-based training.

Are you involved with the local community?

Yes! We're proud to be active members of the Lake Norman community. We regularly volunteer with local shelters and rescue organizations, offer educational workshops for community groups, and participate in local events. We also offer discounted services for recently adopted shelter dogs and work closely with rescue organizations to help prepare dogs for successful adoptions.

About Lake Norman Dog Training